Responsible Gambling — Stay in Control

Signs of problem gambling

Problem gambling can develop gradually. The following signs may indicate that gambling is becoming harmful:

• Chasing losses — returning to bet more after losing in an attempt to recover money
• Borrowing to bet — taking loans, using credit cards, or borrowing from family or friends to fund gambling
• Lying about gambling — hiding bets placed, amounts spent, or time spent gambling from people close to you
• Neglecting work or family — gambling interfering with employment, relationships, or family responsibilities
• Gambling to escape — using betting as a way to cope with stress, anxiety, depression, or other difficult emotions
• Preoccupation with gambling — thinking about gambling constantly, planning the next session, or replaying past bets
• Failed attempts to cut back — trying to reduce gambling and finding it difficult to stop
• Risking important relationships or finances — jeopardising a job, relationship, or housing due to gambling debts or behaviour
• Escalating stakes — needing to bet larger amounts to feel the same level of excitement

If any of these sound familiar, please reach out. The NCPG Singapore offers free, confidential support.

Tools Maxim88 provides

Maxim88 offers a range of responsible gambling tools available from within your account settings. We encourage all players to use these proactively — not only when gambling becomes a problem.

• Deposit limits — Set a daily, weekly, or monthly cap on how much you can deposit. Once a limit is set, it takes effect immediately. Increases require a 7-day cooling period; decreases apply instantly.
• Loss limits — Set a maximum amount you are willing to lose in a given period. When the limit is reached, your betting access is suspended for the remainder of that period.
• Time-out — Take a short break from your account for a period of your choosing (typically 24 hours to 6 weeks). During a time-out your account is suspended and you cannot place bets or make deposits.
• Self-exclusion — A longer-term account suspension, typically available for 6 months, 1 year, or permanently. Self-exclusion cannot be reversed during the exclusion period. This is the strongest tool available on the platform and is appropriate when other limits have not been sufficient.

To access these tools, log in to your Maxim88 account and navigate to the responsible gambling section of your account settings. If you have difficulty finding or applying these tools, contact Maxim88 live chat support — they are required to assist you with responsible gambling requests promptly.

Singapore-specific resources

Several organisations provide free, confidential support for problem gambling in Singapore:

National Council on Problem Gambling (NCPG)

The NCPG is Singapore's primary responsible gambling authority, established by the government. It operates the national helpline, counselling services, and the self-exclusion framework for Singapore's regulated gambling venues.

• Website: ncpg.org.sg
• Helpline: 1800-6-668-668 (24 hours, toll-free)
• Self-assessment: The NCPG website includes a free, anonymous self-assessment tool to help you evaluate whether your gambling habits may be a concern.

Casino Management System (CMS) exclusion

Singapore's Casino Management System allows residents to apply for exclusion from Marina Bay Sands and Resorts World Sentosa — the two Integrated Resorts (land-based casinos). Exclusion can be applied voluntarily by the individual or, in some cases, by a family member. The NCPG administers this exclusion framework. Visit NCPG Singapore for details on how to apply.

National Addictions Management Service (NAMS)

NAMS, operating under the Institute of Mental Health, provides specialist clinical assessment and treatment for gambling disorder alongside other addictions. Referrals are available through your GP or directly through NAMS. For more information on accessing NAMS services, visit the NCPG website at ncpg.org.sg, which maintains updated referral information.

If you need help right now

Please call the NCPG 24-hour helpline: 1800-6-668-668 (toll-free, available any time, day or night).

Counsellors are available to talk, provide immediate support, and refer you to appropriate services. The call is confidential.

You can also use the self-assessment tool and access support resources directly at ncpg.org.sg.

Maxim88 Soccer is an independent editorial site. We are committed to responsible gambling and include these resources on every significant page of this site. If you have feedback on our responsible gambling content, contact us at our about page.